To make a long story short;

I bought a H.P. on 11/26/2009 at Best Buy. Everything that came out of the box was impressive. A month later, there was a black spot on the screen. The only thing that keeps these businesses alive is their extended warranty which is another $300.00. Well, I took it back to Best Buy(Bad Buy) and they told me that the screen was cracked and didn’t care about helping exchange it or whatever. They’re first question, did you buy extended warranty? I said, no. I just didn’t see no crack on the screen. But, Best Buy really knew what to say immediatly. They even said H.P. wasn’t going to help me. Their manager who was not even the store manager said he couldn’t help. He tells me that the store manager was on vacation for 2 months. What kind of luck,a horrible situation and I am not getting any resoloution.

So I decided to call H.P., they gave the situation too. Wow, I just a nobody to these corporate pigs. I looked the Better Business Burea, and I got some numbers. H.P. gave a case worker to deal with my problem. I thought it was going to take a least a week. The case worker was nice. He tells me he is waiting for pictures of the computer. A month goes buy and I am getting fustrated. He tells me that the monitor will proberly cost me $455.00 he decides not to fix it. This getting more fustrating. So, I decided to go to the Better Bussiness Burea, and I got a better response. A Executive for Cusomer affairs email me and dealt with it accordingly. But before it was to late the computer was already shipped before she could fix it. I had to wait another 3 days and then I shipped it back. I got the computer back and I know its not the same monitor, cause it looks smaller. Now, I am having more problems with other devices. If you buy an a HP think twice, and if you think its a great computer, then make sure you have a credit card that insures it for a couple years such as some American Express card or Discover. Find out what you are getting into before you spend a lot of money on your investment.
Read More Detail About HP Pavilion DV6 2190US Prices.

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